Last updated: 21/10/2025

At Emma Field Therapies, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

 

Information We Collect

We may collect the following types of information:

  • Personal details you provide, such as your name, email address, phone number, and any information shared through our contact forms.

  • Health information you choose to share during consultations or assessments, which may be necessary to provide you with appropriate therapies.

  • Technical information such as your IP address, browser type, and how you use our website (collected via cookies and analytics).

 

How We Use Your Information

Your information is used for the following purposes:

  • To respond to your enquiries and provide therapy services tailored to your needs.

  • To manage appointments, payments, and records.

  • To improve our website and the services we offer.

  • To comply with legal and professional obligations.

We will never sell, rent, or share your information with third parties for marketing purposes.

 

Data Storage and Security

  • All personal and health information is stored securely and treated as confidential.

  • Access is limited to Emma Field and authorised personnel where necessary.

  • We take reasonable measures to protect your data from loss, misuse, or unauthorised access.

 

Sharing Your Information

We may share your information only in the following situations:

  • With your explicit consent, for example when referring you to another healthcare professional.

  • When required by law, regulation, or professional standards.

 

Cookies

Our website may use cookies and analytics tools to improve user experience and monitor performance. You can adjust your browser settings to refuse cookies if you prefer.

 

Your Rights

You have the right to:

  • Request a copy of the information we hold about you.

  • Ask us to correct inaccurate or incomplete information.

  • Withdraw your consent for us to process your data (where applicable).

  • Request deletion of your personal information, subject to legal or professional record-keeping requirements.

 

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Emma Field Therapies
Phone: 01932 852660
Office Address: 24 Brighton Road, Addlestone, Surrey, KT15 1PR